Shoe Shipping & Return Policy
To qualify for free shipping on shoes, these are shipped without the designer's original box. We send the shoes in a special protective bag. If you want the original shoes box, you need to pay $7 shipping cost. If the shoe does not fit you, or you change your mind, no problem!, you can exchange it. The outer sole and inner sole, must be clean and the shoe in perfect condition. You must contact us for a prepaid return shipping label. This will cost you $3- $7, (non-refundable) the price is determined by the weight of the shoe and its location. If you are from the Mayagüez, Cabo Rojo, San Germán and Lajas area, we can meet each other somewhere. That way you save the cost of returning the shoe. If you contact us to notify us that you want to make an exchange on or before 24 hours after receiving the shoe, (if the shoe is in perfect condition) you may qualify for a refund. Except for the cost of returning the shoe by mail, if necessary. If you notify the exchange after 24 hours, you will only qualify for a store credit.